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Hotel Barátság logo

Guest Information

angol
magyar

Dear Guest!

Welcome to Hotel Barátság!
In our guest information we would like to introduce you to our hotel services and help you to make your stay with us a pleasant one and to leave with a friendly experience.

The team of Hotel Barátság*** wishes you a pleasant stay and relaxation.

Basic data

Hotel name: Hotel Barátság***
Adress: H-4200 Hajdúszoboszló, Mátyás király sétány 19.
Phone number: +36-52/558-570
E-mail: sales@baratsag.hu
Website: www.baratsag.hu
Hotelstars rating ***

Safety requirements

Please follow the instructions for your safety during your stay:
– To avoid fires, please smoke only in designated areas (in front of the main entrance, designated smoking area on the beach).
– In case of emergency, please call the Reception (9).
– In case of fire alarm, please leave the building immediately. The escape route is posted on the room door.
– In case of fire, the use of the lift is FORBIDDEN!
– Always keep your hotel room locked and close the windows and balcony door when leaving.
– The hotel is not responsible for valuables and cash left in the hotel rooms. For safe storage of your valuables, please use the in-room safe, which is free of charge! Please leave it open when you leave.

Important phone numbers:

General emergency call 112

Ambulances 104

Police 107

Fire brigade 105

By checking in, our Guests accept the hotel’s Terms and Conditions, which can be found on our website www.baratsag.hu at the time of booking or at the Reception upon arrival.

Services A-Z

Adapters
Adapters and converters are available at Reception.
Accessibility
Our hotel has 3 special rooms for disabled guests on the ground floor. Access to the hotel is assisted by a lift and a handrail lift. For mobility-impaired guests, a stairway and a pool lift are available for moving around the hotel. This service is free of charge. Our staff will assist you on request. Please contact the Reception (9) to request assistance.
Air conditioning
A limited number of rooms with split air conditioning on the top 3 floors are available for an extra charge. Please hand in your air conditioning remote control at reception on arrival.

A limited number of rooms with mobile air conditioning are available for a fee (1.500.-Ft/night). Please contact the Reception (9).

Apartments
Baby cot
We provide a limited number of. Please contact Reception (9).
Bathrobe
Part of the room set-up. For size changes, please contact Reception (9) or the maid. Guests can request a change of robe during their stay for an additional charge of 2000.-Ft per stay.
Bathroom chair
We can provide it on request. Please ask the housekeeper.
Beauty salon
The beauty salon and manicure-pedicure on the ground floor of the hotel can be booked in advance. Please contact Reception (9).
Beer garden
The hotel’s beach is open during the summer. Wide selection of draught beer, cocktails, soft drinks, langos, pizza, ice creams, etc. Possible payment methods: room credit, cash, credit card.
Blanket, pillow
On request we can provide blankets, pillows (several types) free of charge. Please contact the Reception (9).
Bowling

The U-PUB in the hotel basement features a twin lane automatic bowling alley. Book online or make an appointment at Reception (9).

Bus parking

In the back car park of the hotel for a fee.

Car parking

For guests arriving by car, we provide closed, but not guarded parking in front of the hotel or behind the hotel, for a fee. Parking fee 1.200.-Ft/car/night

Check in

Hotel rooms can be booked from 14.00 on the day of arrival. Early arrival is subject to availability and subject to a surcharge. All guests are required to check in at the hotel and provide proof of their identity when called upon at the reception. By checking in, our Guests accept the Hotel’s Terms and Conditions, which are available on our website www.baratsag.hu at the time of booking and at the Reception upon arrival.

Check out

Please leave the hotel room by 10.00 on the day of departure. Late check-out is subject to availability and subject to a surcharge. Please contact Reception (9). 

Chess, cards, games

We provide it free of charge. Enquiries at Reception (9).

Child-friendly facilities

Cots and baby cots are available at Reception (9) and high chairs are available in the restaurant. There is a baby pool in the bathing hall, a playground in the hotel garden and a children’s playground next to the lobby bar.

Children's playground

Located next to the Lobby Bar. All children are allowed in the children’s play area only under parental supervision and responsibility!

Cleaning products

Toiletries (toothbrushes, toothpaste, shaving products, shower gel, etc.) are provided on request by the reception.

Complaints

If you have any complaints or comments, please contact reception or the manager on duty during your stay so that we can resolve any problems as quickly as possible.

Computer assistance

For Internet and computer queries, please contact Reception (9).

Conference rooms

From 15 to 300 people, we can organise meetings, negotiations, trainings and conferences in our event rooms. Please contact the Reception (9).

Credit cards

We accept the following credit cards: VISA, Mastercard, Maestro, American Express

Damages

Our guests are liable for damages caused to the hotel, other guests or third parties. The hotel is only liable for high value property and cash if the hotel has received it for safekeeping.

Daily cleaning

Rooms are cleaned every day by our staff, and linen can be changed on request. If you require extra cleaning, please contact the Reception (9)

Dietary meals

If you have different dietary requirements (vegetarian, food allergies, etc.), please let us know at the time of booking. Please also inform the reception or waitress on arrival.

Doctor's surgery

A rheumatologist is available every weekday in the spa corridor. Appointments can be booked at the dispatch desk (4024)

Electrical appliances

In the hotel room, the use of your own appliances such as a fridge, kettle, iron, etc. is FORBIDDEN and FORBIDDEN for fire safety reasons. If our colleagues are found to be using such appliances, they will be taken away for safekeeping and will only be returned on departure. Any damage resulting from use contrary to this prohibition will be charged to the person who caused it!

Electric car charger

We have 2 installed car chargers for our guests arriving by electric car. Please ask at the reception for details of charging.

Emergency exit

A notice on the inside of the hotel room door will tell you how to leave the hotel safely.

Escape rooms

The U-Pub bar in the basement of our hotel has 2 escape rooms open during the bar’s opening hours. More information and booking at the reception.

Excursions, programmes
For activities in the city and the surrounding area, ask at Reception (9).
Extra bed

Please contact the Reception (9) to make your request!

Fireworks
For safety reasons, the use of pyrotechnics of all kinds is prohibited throughout the hotel, including on New Year’s Eve and New Year’s Day. The hotel has the right to refuse service immediately or to take official action against any person violating this regulation.
Food

For food safety reasons, only food and drinks purchased in the hotel are allowed!

Found objects

They can be picked up or dropped off at the reception or at the reception after proper identification. Found objects will be kept for 6 months.

Guest satisfaction survey

An online guest questionnaire is available via the website.

Handout

Spa and wellness treatments are available for a fee from the Spa and Therapy Dispatcher (4024).

Information

Ask at the reception (9).

Internet

The hotel rooms and common areas are equipped with free internet (WIFI) access. Password: Hbaratsag

Ironing room

Located on the 3rd and 7th floors of the hotel. Please follow the fire safety instructions.

Late check out, early check in

Both services are available for a fee, depending on hotel occupancy. Contact Reception (9).

Library

The lift lobby is equipped with books in Hungarian and foreign languages. Enquiries at reception (9).

Linen change

Bed linen in hotel rooms is changed once every 7 days and once on departure. For bookings shorter than 7 nights, we will change the bed linen on request for a fee (2000.-Ft). Please contact Reception (9).

Live music

Five times a week at the Friendship Restaurant.

Lobby Bar

The Lobby Bar, located in the hotel lobby, offers a wide range of drinks and coffee specialities every day between 07.00-22.00. Drinks menu can be viewed here. Possible payment methods: room credit, cash, credit card

Luggage storage, luggage room

The downstairs luggage room is free of charge. Contact Reception (9).

Lunchbox

For early departures, please ask at reception. Please make your request by 18:00 the day before.

Maintenance

Please report any equipment that is not working or needs repair to the hotel room’s Fault List or to Reception (9). Our staff are on duty from 8 am to 4 pm, except for the hours of the hotel. During on-call hours, it will take longer to start repairing the fault.

Massage

Our spa and wellness department offers a variety of massages for our guests. Appointments can be made at the reception (9) or at the reception (4024).

Medical on call

If you have a medical complaint or unexpected sickness, please contact a specialist. Our reception will be happy to advise you of the nearest doctor’s surgery, hospital or pharmacy. Enquiries at Reception (9).

Medicines

Basic medicines (painkillers, bandages) and a thermometer can be requested at Reception (9).

Order flowers

Ask at the Reception (9)

Package delivery service

Please inform Reception (9) of your parcel delivery needs.

Pets

We welcome our dog-friendly guests, because you can take care of your pet during your holiday in our hotel. Please hang the “Dogs in the room” sign on the door handle. We accept pets up to 15kg for an extra charge. Please ask at reception for the pet policy.

We do not accept pets in our hotel after 01.03.2023.

Please do not disturb

If you would prefer not to be disturbed in your room, please place a “Please do not disturb” sign on the outside door handle. Cleaning and maintenance will be suspended when the sign is displayed. If your room has this sign all day, we will only provide room service at your request.

Phone

From the hotel room, the reception can be reached by pressing 9. To call from room to room: room number + 1000 (e.g. room 101 1101 or room 1001 2101). Guests can make external calls free of charge on the telephones at the reception. Please ask our reception staff for assistance.

Photocopying, scanning facilities

Please ask at the Recepción (9).

Radio

You can tune the radio on your in-room television according to the channel assignment.

Restaurant

The restaurant is on the ground floor. Opening hours: every day from 07.00-21.00. The air-conditioned restaurant serves a buffet breakfast, daily menu lunch and buffet dinner. All meals served can only be eaten in the restaurant. Payment methods: room credit, cash, credit card.

Room card

Loss of cards or failure to return them at the time of departure will result in compensation!

Room types

More information about room types on the website or at the reception (9)

Salt room

Unique salt chamber in the basement of the spa. Treatment of skin and respiratory diseases, cough, asthma, hay fever, sleep disorders, allergies. Appointments can be made with the Dispatcher (4024) or at Reception (9).

Scales

Personal scales are located in the lift lobby.

Slippers

Available on request at the reception

Shoe polishing equipment

Shoe cleaning cloths available on request at reception, and a shoe cleaning machine in the lobby of the ground floor lifts.

Smoking

Smoking is STRICTLY FORBIDDEN in hotel rooms, balconies and common areas. Designated smoking areas are available in front of the main entrance and on the beach. The rooms and common areas are equipped with smoke detectors and their concealment is prohibited and a fire hazard. Non-compliance will result in a fine (50.000.-Ft) and termination of the service!

Smoke-free hotel

Smoking is STRICTLY FORBIDDEN in hotel rooms, balconies and common areas. Smoking is allowed only in designated smoking areas (in front of main entrance, on beach). Non-compliance will result in a fine and termination of the service!

Spa and bath services

In the bathing hall there are two thermal pools with different temperatures (neck shower, waist shower), Kneipp cure pools, whirlpool, baby pool, sauna, steam bath and infrared sauna. In the garden of the hotel there is a medicinal pool open all year round and a swimming pool during the summer months. The hotel reserves the right to partially operate the pools in case of repairs or low guest numbers. Dining, smoking, eating food and ice cream in the pools is FORBIDDEN! For further information, please contact Disspecher (4024) or Reception (9).

Spa and therapy dispatcher

On weekdays from 08.00-13.00 in front of the doctor’s office. Tel: 4024. Weekend treatments are available at Reception (9).

Spa use

Please read our information about thermal water before using the spa. For your own safety, please adhere to the bathing times prescribed by your doctor. The use of thermal water is not recommended for children under 14 years of age!

Sewing kit

Available on request at reception.

Special dietary needs

If you have a different dietary requirement (vegetarian, food allergies, etc.), please let the reception or waitress know.

Sunbed

During the summer season there is limited use of the beach area.

Swimming pool

In the summer, it is located in the hotel garden.

Taxi

Ask at the Reception (9).

Terms of Business

Please read our Business Rules, which can be found at the Reception! The terms and conditions of this Policy apply to all our Guests.

Towel change

Towels in the hotel room can be changed on request. Please take environmental considerations into account when using them and change them only when justified.

Transfer

Information at Reception (9)

U-Pub

Located in the basement of the hotel. Facilities: recreation room, twin lanes, bowling, table football, pool tables, air hockey, darts. More information and online booking on the U-Pub website. Possible payment methods: room credit, cash, credit card

Umbrellas

Available on request at reception.

Value preservation

The hotel room has an in-room safe in the wardrobe. Please leave the safe door open on departure! The hotel is not responsible for valuables in the room safe.

Instructions for use (for beige safe)

Instructions for use (for black safe)

Wake-up calls

You can set up an in-room telephone or ask at Reception (9).

Washing, cleaning

If you need laundry or cleaning services, please contact the Maid. Dry cleaning is done outside the house. Laundry bags are in the closet in the hotel room.

Weapon

Any qualified weapon may be brought into the entire hotel premises only with a permit issued by the authorities and must be kept in accordance with the regulations in force. If this cannot be complied with, the weapon may not be brought in.

Wellness

For information on our various wellness services (refreshing massage, aromatic cream massage, foot reflex massage, lava stone massage, honey massage, blue algae massage, chocolate massage, lava stone massage), please contact the Dispatcher (4024) or Reception (9).